Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Following the introduction of housing measures in November 2021, you must keep your poultry and captive birds indoors to protect them from Avian Influenza (bird flu). View the Gov.uk: Avian Influenza (bird flu) guidance for more information.