Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Early years and childcare providers portal

The provider portal is available to registered childcare providers and approved free early education and care providers based in County Durham.

You can use the Provider Portal to update childcare vacancies and submit free early education and care funding claims.

User guide

View our Early Years Funding Provider Portal User Guide (PDF, 2 MB).

New users

If you need a new user to be set up at your registered early years setting, then please complete and return the Request for a Durham Provider Portal User ID (PDF, 170 KB) form.

Training

We can provide specific Early Years Finance and Synergy FIS Provider Portal Training. The training is aimed at newly registered settings or settings who have appointed new staff with no specific Synergy FIS Provider Portal experience. Contact Early years funding if you would like to find out more about this training.

Contact Early years funding

Email EYFunding@durham.gov.uk

Early years and childcare providers portal

User guide

New users

Training

Related information