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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Durham was last inspected in June 2024. As part of the inspection process, inspectors received feedback and views from 1,500 children, young people, families and partners. You can read more about the feedback from the inspectors on our Strategies, plans, policies and inspections page.

Special Educational Needs and Disabilities (SEND) toolkit for providers


The SEND toolkit explains the responsibilities on early year providers, schools, colleges and training providers in County Durham, for meeting the special educational needs of children or young people, through a graduated approach.

This toolkit is primarily intended for SENCOs, but it is also useful for head teachers, governors and any staff working in, or alongside, an educational setting with children and young people with special educational needs and/or disabilities.

The toolkit brings together all of the guidance documents for schools in County Durham and it has been completed in co-production with parents/carers, young people, SENCOs, educational staff from Early Years, Mainstream, Special School and Post 16 education settings, as well as professionals from the Health and Care sectors.



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