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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Licence to sell animals


If you sell animals as pets you must have a licence.

Whether you sell the animals in a shop (for example a pet shop), or from your own home, you must have a licence. If you're selling dogs that you've bred from your own pet, you must have a dog breeding licence

Third party sales: you cannot sell dogs or cats under the age of six months, unless you have bred them yourself. See The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018 for further information.

Risk assessment

Before we can approve your licence, we will risk assess your premises, and how you look after the animals in your care. To pass this assessment, you must meet the conditions listed in the The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018. Defra have issued guidance (below) to help you understand these conditions.

If you meet these conditions, as well as your licence, you will receive a star rating (between one and five stars) for your business. The star rating you receive determines the length of time your licence is for (between one and three years).

Defra's guidance

See Department for Environment, Food and Rural Affairs (DEFRA): animal licensing guidance and select the guidance notes for the licence you are applying for.

Fees

The fee for a licence is £375. If you are renewing an existing licence, the fee is £275. You pay this when you apply. You may also require a vet visit based upon the types and number of animals that you keep - we'll discuss this with you before we carry out your risk assessment. This may increase the fee you pay.

Apply for a licence

As part of the licence application, we need a valid Basic Disclosure and Barring Service (DBS) certificate which has been completed within the last 28 days. The purpose of this DBS check is to show to the council that the applicant is a fit and proper person to be the operator of that activity. Also, in line with Regulation 11 of The Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018, that you do not have any criminal convictions that would prevent you from applying to hold the relevant licence.

You can Request a basic DBS check on the Gov.uk website.

Once the disclosure check is complete and you have received your certificate, please enclose a copy of it to your online application.

    What happens next?

    When we receive your application, we'll arrange to risk assess your home or premises. After this assessment, we'll write to you to let you know if your application has been successful, and based on our risk assessment, the star rating you receive and how long your licence is for.

    If your application is not successful, we will include the reasons why in our letter.

    If you are unhappy with our decision

    If you don't agree with our decision, you can appeal.

    If you do not agree with your star rating

    If you do not agree with the start rating we give your business, Contact Animal health to appeal this.

    Request a re-score

    If you get less than five stars, we'll let you know what you need to do to increase your star rating. An increased star rating could increase the length of time that your licence is for.

    If you complete these actions, you can ask us to return to your home or premises to repeat the risk assessment. This costs £162 - Contact Animal health to arrange.

    If we reject your application

    If we do not issue a licence, and you wish to appeal this decision, contact Gov.uk: First-tier Tribunal (General Regulatory Chamber) to launch an appeal. For more information about the appeal process, and the form you'll need to complete, see Gov.uk: General Regulatory Chamber's Notice of appeal form and guidance.

    

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