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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Family annexe Council Tax discount


You normally have to pay the full Council Tax for an annexe, but can get a discount or exemption if it is used by members of your family.

A 50% discount would apply if the annexe is used by the occupier of the main building or a member of his/her family. Please Contact Council tax for more information. 

Change in circumstances

Failure to notify us that a discount should not have been granted or that it is no longer applicable could lead to financial penalties being applied to the liable person concerned in addition to the disregard being revoked. See our Tell us you've moved house or had a change in circumstances page for more information



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