Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Taxibus services

Across the county there are various taxibus services which provide affordable travel at times of day when it is not possible to offer a regular bus service. These include services for shift workers and some local routes linking villages and towns.

Taxibuses operate at set times with no restrictions on who can use them. Sometimes journeys have to be pre-booked and if there are no bookings, the service won't run. If other passengers are making a similar journey to you then you will share the taxi.

South Derwentside taxibus service is run by DC Taxis for shift workers. It goes to Consett and Stanley industrial estates via Langley Park, Esh, Quebec, Esh Winning, Waterhouses, East Hedleyhope, Cornsay Colliery, Cornsay Village, Lanchester and Burnhope. Call 0191 373 9227 to book.

Contact Travel Response Centre

Email realtravelresponse@durham.gov.uk
Telephone 03000 269 999