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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Tax-free childcare


With Tax-free childcare, the government pays £2 for every £8 you pay your childcare provider (via an online account). This is for children from 0 to 11 years old (or 16 if your child is disabled).

You can use this to pay your registered childcare provider, including:

  • childminders, nurseries and nannies
  • after-school clubs and play schemes
  • schools
  • home careworkers working for a registered home care agency

Visit Childcare Choices to see if you are eligible and to apply online.

You can use tax free childcare at the same time as: 

You cannot use tax free childcare at the same time as: 

  • Universal credit
  • Tax credits
  • Childcare vouchers


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