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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Household clinical waste


If you need clinical waste removed from your house, we offer a free collection service for its safe removal and disposal.

How do you arrange this service?

Step 1: You should ask for a collection via your district nurse, doctor or GP.

Step 2: Once we receive a request from them, we will tell you your collection day, time and where it will be picked up from.

Step 3: The waste should be placed in an appropriate bag or container and left at the pick-up point.

Please note: collections of needles etc will only be made to patients that are housebound.

What is household clinical waste?

  • blood or other bodily fluids 
  • human tissue 
  • drugs or other pharmaceutical products 
  • swabs or dressings 
  • syringes, needles or other sharp instruments

Please see our Household Clinical Waste Policy (PDF, 194 KB) for more information.

If you find a needle please do not attempt to pick it up yourself.

 Report needles or drugs paraphernalia



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