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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Unauthorised encampments on council or private land


Report a location or address of an encampment which you suspect may be there without the permission of the council or landowner.

Unauthorised encampments on council land

We manage all unauthorised encampments on our land in County Durham. This involves:

  • Visiting each unauthorised encampment to make an initial assessment and making follow-up visits as necessary.
  • Initiating and undertaking a welfare assessment. If welfare needs are identified then the assessment will be ongoing.
  • On areas that are considered suitable, the presumption will be that the unauthorised encampment will be accepted for a period of time which will be negotiated with those camping. On areas that are unsuitable, Temporary Stop Over Areas may be offered, if one is available. 

The following will be put in place:

  • Arranging to provide facilities for an unauthorised encampment, where appropriate.
  • Negotiating the length of stay according to our unauthorised encampments procedures.
  • Liaising between the Gypsies and Travellers, councillors, the settled community and other agencies and key partners.
  • Keeping accurate records about each unauthorised encampment (by household).
  • Arranging Encampment Review Group meetings where joint-decision making occurs.

Any agreed length of stay will be dependent on campers adhering to our Code of Conduct for unauthorised encampments. We follow government guidance and the legislative framework when managing unauthorised encampments that occur on our land. 

Unauthorised encampments procedure

We have an Unauthorised Encampment Procedure (PDF, 188 KB) in place for the management of unauthorised encampments.

Encampment Review Group Meetings

We have established Encampment Review Group (ERG) meetings as part of its approach to managing unauthorised encampments. ERG meetings are called to advise and decide on the course of action where any unauthorised encampment is a cause for concern. The ERG consists of councillors, our staff and key partners such as the Police, and health services. The group works in accordance with the Communities and Local Government Guidance on managing anti-social behaviour related to Gypsies, Roma and Travellers.

Unauthorised encampments on private land

When an unauthorised encampment occurs on private land it is presumed that it will be the responsibility of the landowner to decide how they want to manage the encampment. Where we receive a report of an unauthorised encampment on private land, we will endeavour to establish who the private landowner is; give information about the date of arrival and number of caravans; and advise the private landowner of their responsibilities and what powers they have. Support material for unauthorised encampments on private and council owned land (PDF, 120 KB) provides further information.



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