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Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

How we can help with neighbourhood planning


Neighbourhood planning activity is led by your parish or town council, or in the case of an unparished area, a neighbourhood forum, but it is not led by us. However, we offer advice and support to groups so that they can navigate their way through the process.

We recommend that you get advice at the earliest possible stage of your neighbourhood plan development. See Neighbourhood planning step by step process which explains the various stages of the neighbourhood planning process.

Some of the ways we can help groups include:

  • Allocating an officer to provide one-to-one support and technical advice before the preparation of an application to designate a neighbourhood area and throughout the production of the neighbourhood plan or order
  • Providing information and advice that will ensure neighbourhood plans and development orders are in line with:

For further information and advice please Contact Strategy and Delivery (planning)

Other guidance and useful links

My Community gives information on community rights information and grant programmes funded by the Ministry of Housing, Communities and Local Government  (MHCLG). It offers technical support and grant funding and has many resources which can help you with writing a plan or preparing an order. It includes:

  • funding advice
  • links to regulations
  • planning guides
  • neighbourhood plan/order resources kit
  • frequently asked questions

See also:



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