Find out about changes to our services and Christmas opening times on our Festive information page. To find out when your bin will be collected over the festive period, visit Changes to County Durham bin collections at Christmas.

Due to maintenance, the following systems will be unavailable from 11.45am on Tuesday 24 December until 8.00am on Thursday 2 January: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

Contact your local councillor

If there's something you want to raise with your local councillor, find out how to contact them.

Use our online services to ask about one of our services, report a problem, or apply for something.

What can councillors do on your behalf?

Councillors are elected to represent their local community and may be able to help you, or advise you on who can help sort out your problem. They can sometimes progress the case on your behalf.

You can contact your councillor directly when you, or people living in your community, are affected by decisions the council makes.

Find your councillor

Use My Durham to find the details of the councillors who represent your area.